Event Info

Onshore, Nearshore, Offshore, Blended Shore: Choosing the Right Litigation Support Strategy

Since the 1990s, outsourced litigation services have been traditionally delivered out of offshore, low-cost locations such as India, the Philippines and South Africa. But an increase in demand for such services by law firms and corporate law departments has led to the use of more sophisticated service delivery models – including the use of onshore, nearshore, or blended shore locations to deliver LPO services. Today, many firms are evaluating these outsourcing options and measuring the cost-savings potential for litigation matters.


Benjamin G. Dusing

Benjamin G. Dusing

Principal BGD Legal Outsourcing, USA

John David Roberson

John David Roberson

General Counsel EnviroPetroleum & NexcoPharma Group of Companies

Manuel Cuevas-Trisán

Manuel Cuevas-Trisán

Vice President, Labor & Employment/Privacy & Data Security Motorola Solutions, USA

Lorrie V. Leonard

Lorrie V. Leonard

Assistant Vice President and Sr. Counsel Allianz Global Risks US Insurance Company, USA

Derek Wu

Derek Wu

Litigation Counsel Sears Holdings Corporation, USA

Claire Battle

Claire Battle

Legal Counsel ArcelorMittal, USA

Robyn Sterling Eckerling

Robyn Sterling Eckerling

Privacy Counsel Aon Corporation, USA

Tzivia Masliansky

Tzivia Masliansky

Senior Counsel – Litigation Sears Holdings Corporation, USA


Chicago Litigation Outsourcing Conference and Exhibition, 25 – 26 Feb 2014

As the LPO market moves from providing single project services to end-to-end solutions, the shoring process has grown increasingly sophisticated on both the demand and supply side. Continued acceptance and globalization of legal outsourcing as well as labor market pressures have led to new shoring destinations in emerging markets from South America to South Africa. Today, corporate legal departments and law firms have myriad options when developing a litigation strategy that leverages LPO.

The Global Outsourcing Association for Lawyers (GOAL) invites you to join LPO professionals, law firm partners, in-house lawyers and legal departments, and government representatives to discuss the trends, benefits and risks of onshore, nearshore and offshore LPO strategies. This conference will help you determine the ideal shoring strategy to meet your litigation needs.



DAY 1 – 25 Feb 2014 – Choosing the Right Litigation Support Strategy

07:30 – 08:45 AM Registration and Informal Networking
08:45 – 09:00 AM Opening Remarks
09:00 – 09:15 AM Around the World in 15 Minutes

– Formal Introductions of Delegates from Across the Globe
– Understanding the Conference Schedule
– Introduction to the Conference Speakers at a Glance
– Importance and Benefits of Exclusive One-on-One Introductory Introductions
– FAQs on Legal Outsourcing Strategies

09:15 – 10:00 AM Litigation Boot Camp

Building a Strong Litigation Support Department – In-house Counsel Perspective

  • Attend this session and hear from in-house counsel on proven strategies to building a successful litigation support department.

– Role of Litigation Department
– Management Strategies
– “Pains” for Litigation Heads
– Outsourcing Is Not a New Concept
– Offshoring – Trends & Challenges
– Relationship with External Counsel

10:00 – 10:30 AM Networking and Coffee Break
Meet Conference Exhibitors
10:30 – 11:30 AM Breakout Session

  • Alternative Fee Arrangements for In-House Legal Departments AFAs continue to be a hot button topic for many GCs, but what do they really think about these arrangements? This session will cover the latest strategies for GCs to reduce their legal spend.

– Structuring Alternative Fee Models
– Ways to Cut Outside Counsel Spend
– Role of Legal Outsourcing Service Providers
– Law Firms’ Approach for Developing Relationships

11:30 – 12:30 PM Panel Discussion

Evaluating Today’s Outsourcing Options: Which Shore Is Right for You?

  • An increase in demand for outsourced litigation services has led to the use of more sophisticated service delivery models – including the use of onshore, near-shore, or blended shore locations to deliver LPO services. Panelists will provide an in-depth look at each of these models to help delegates develop a strategic plan for litigation outsourcing to achieve a greater competitive advantage.
12:30 – 01:30 PM Networking Luncheon
Meet Conference Exhibitors
01:30 – 02:30 PM Panel Discussion

Near-Shoring: The Benefits of  Outsourcing Are Closer Than You Think

  • The concept of “near-shoring” is gaining global acceptance. The term describes any outsourcing location “near” its primary market or as services delivered from an adjacent or nearby country.  Delegates will learn about the myriad of benefits of near-shoring including:

– Proximity and Time Zone
– Cultural Affinity and Ease of Doing Business
– Cost Savings

  • Outsourcing trends in the midwestern U.S. – On-Shoring
02:30 – 03:30 PM Panel Discussion

What’s Happening in India, Singapore, Hong Kong, Indonesia, the Philippines, and South Africa?

  • Get the latest updates on new service offerings and strategies from the most popular LPO destinations including India, Singapore, Hong Kong, Indonesia, China, Israel, and the Philippines.
03:30 – 04:15 PM Breakout Session

The Link Between Contracts and Litigation

  • Clarity is important in drafting outsourcing contracts. Learn some of the key contract provisions that companies should address in outsourcing arrangements to minimize uncertainty and avoid disputes. Learn about IT outsourcing and Business Process Outsourcing agreements.
04:15 – 04:30 PM Day One Closing Remarks


DAY 2 – 26 Feb 2014 – The Convergence of LPO and IT Outsourcing

08:00 – 09:00 AM Registration and Informal Networking
09:00 – 10:00 AM Panel Discussion

Ethical & Governance Practices and Legislative Issues

  • Get the latest developments in ethical and compliance practices so you can develop a framework that creates an effective partnership.

– Global Ethical Practices
– Governance Models
– Rules and Regulations
– Innovative Practices in Legal World
– Unauthorized Practice of Law
– Duty to Supervise

10:00 – 10:30 AM Networking and Coffee Break
Meet Conference Exhibitors
10:30 – 11:30 AM Panel Discussion

Technology Solutions for Litigation Management

  • The legal industry is embracing technological innovations as a way to remain competitive by working more efficiently, effectively, and accurately. Learn why law firms and corporate legal departments are evaluating their IT infrastructure and looking to new options – such as cloud-based processes, and legal software applications and LPO models– to leverage technology to its fullest potential.
11:30 – 12:30 PM Using Scientific Experiments and Data to Support Patent Litigation

In patent litigation matters, especially those involving pharmaceuticals, expert witnesses have come to play a key role for helping judges and juries make sense of complex scientific and technical matters. Less emphasis, however, has been placed on the data and experiments experts are increasingly asked to generate to support their opinion. In this seminar, the speakers from the SSCI division of Aptuit will discuss their experiences in supporting pharmaceutical patent litigation in Aptuit’s FDA-validated facility with topics to include:

– Case Studies on the use of scientific data in Hatch-Waxman cases
– Patent validity, inherency, and reproducing prior art references
– Front line experiences from Aptuit testifying experts
– Putting the best data forward when drafting a patent application – lessons learned

12:30 – 01:30 PM Networking Luncheon
Meet Conference Exhibitors
01:30 – 02:30 PM Breakout Session

Compliance, Risks, Security and Confidentiality Issues in Dealing with Overseas Service Providers

  • Legal sourcing raises specific questions about compliance, risks, security and confidentiality. Gain a better understanding of these considerations and learn how to manage:

– Data Protection Laws
– Privacy of Data Shared with External Service Providers
– Overseas Data Flow
– Location of Servers
– Challenges in Vendor Relationships
– Training the Manpower
– Security and Business Continuity
– Governance Models
– Managing Disputes before the Dispute Arises

02:30 PM – 3:30PM Breakout Session

In-House Counsel, Law Firms & LPOs: A Collaborative Model

  • Through planning and collaboration, you can build a solid LPO relationship and avoid common pitfalls. Attend this session to learn about:

– Finding the Synergy
– Handling the Perception Issues
– Discussion: Is there a Real “Need”?
– Charting Legal Sourcing Strategies for Legal Departments
– Building the LPO Brand
– Client Case Studies
– Government Support
– Managing the Relationship

3:30 PM – 4:15 PM Expert Panel Discussion and Q&A

The A-Z of Negotiating, Enacting and Managing Outsourcing Relationships

– Establishing your goals
– How to begin with legal/litigation outsourcing
– Due diligence process
– Visiting service provider offices
– Getting the right people on board
– Pricing and negotiations
– Signing contracts

4:15 PM – 5:00 PM Panel Discussion

In-House Lawyer Case Study on Sourcing Legal Services

In this session, in-house lawyers will share their personal success stories and business tips for sourcing on-shore vs. off-shore legal services. Topics include:

– Analyzing Global Needs
– Custom-tailored Strategy
– Sourcing Trained Workforce Globally
– Cultural Differences
– Negotiation and Signing of Contracts
– Real Economics – Cost and Benefit Analysis

 5:00 PM – 5:15 PM Day Two Closing Remarks

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