Event Info

Re-Inventing Litigation Outsourcing for a Re-Engineered Legal Industry

Legal Process Outsourcing (LPO) has often been regarded as an economical offshore solution for commodity or low-value work such as research or document review. However, as the global legal industry adjusts to a new way of doing business, the LPO market continues to gain momentum. Legal outsourcing now applies to many different services, and the industry is expanding into more high-value areas of legal services, such as bet-the-company litigations, and into new geographies. The Global Outsourcing Association for Lawyers (GOAL) invites you to join LPO professionals, law firm partners, in-house lawyers and legal departments, and government representatives to discuss issues and opportunities for litigation in the re-engineered legal landscape.


Steve Couling

Steve Couling

Director of International Sales, kCura, UK

Patrick Baeten

Patrick Baeten

General Counsel, GDF SUEZ Energy Europe, France

Judy Lee

Judy Lee

Vice President, Legal Services, Integreon Managed Solutions, UK

Katharine Stephens

Katharine Stephens

Partner, Bird & Bird LLP, UK

Brent A. Larlee

Brent A. Larlee

Global Head, Legal Services, Integreon Managed Solutions, UK

Amedee Turner

Amedee Turner

Queen's Counsel, Honorary Member, European Parliament, UK

William Christopher

William Christopher

Partner, Pinsent Masons LLP, UK

Sarah Wallace

Sarah Wallace

Partner and Head of Regulatory & Criminal Investigations Group, Irwin Mitchell LLP, UK



DAY 1 – Choosing the Right Litigation Services Model

  • 07:30 – 08:45 AM

    Registration and Informal Networking

  • 08:45 – 09:00 AM

    Opening Remarks

  • 09:00 – 09:15 AM

    Around the World in 30 Minutes

    • Formal Introductions of Delegates from Across the Globe
    • Understanding the Conference Schedule
    • Introduction to the Conference Speakers at a Glance
    • Importance and Benefits of Exclusive One-on-One Introductions
    • FAQs on Legal Outsourcing Strategies
  • 9:15AM– 10:00 AM

    Managing Litigation in Today’s Legal Industry

    • The unbundling of legal services, commoditization and an improved regulatory system are contributing to growth of the litigation sourcing market. No longer is legal sourcing associated with shipping low-value document review to India. After a decade of controversy yet steady growth, legal sourcing industry has finally come into its own. The rules have changed and the global legal industry will be better for it.
  • 10:00 – 10:30 AM

    Networking and Coffee Break

    Meet Conference Exhibitors

  • 10:30 – 11:30 AM

    Latest Trends in Litigation Management

    • Role of the Litigation Department
    • Case Management Strategies
    • “Pains” for Litigation Department Heads
    • Why “Outsourcing” is Not a New Concept
    • Offshoring – Trends & Challenges
    • Relationship with Outside Service Providers
  • 11:30 – 12:30 PM

    In-House Counsel, Law Firms & LPOs: A Collaborative Model

    • Finding the Synergy
    • Handling the Perception Issues
    • Discussion: Is there a Real “Need”?
    • Charting Legal Sourcing Strategies for Legal Departments
    • Building the LPO Brand
    • Client Case Studies
    • Government Support
    • Managing the Relationship
  • 12:30 – 01:30 PM

    Networking Luncheon

  • 01:30 – 02:30 PM

    Success Stories & Lessons Learned– In-House Counsel Experiences

    • Analyzing Different Legal Sourcing Models
    • Optimal Legal Outsourcing Model
    • Pricing Management
    • Real Advantages in Legal Outsourcing
    • Operational Excellence
    • Costs and Risks Involved
    • Service Provider Management
  • 02:30 – 03:45 PM

    The Link between Contracts & Litigation

    • Clarity is important in drafting contracts. Learn some of the key contract provisions that companies should address in sourcing arrangements to minimize uncertainty and avoid disputes.
    • Learn what is involved in IT outsourcing and Business Process Outsourcing Agreements.
  • 03:45 – 04:00 PM

    Networking And Coffee Break

    Meet Conference Exhibitors

  • 04:00 – 04:45 PM

    Charting Out the Winning Strategies for IP Litigation – Excellence is What Matters in the End

    • Need Analysis in IP Litigation
    • Winning Strategies
    • Involve Clients
    • Consultants vs LPOs
    • Define Expectations (SLA)
    • Establish Channels for Query
    • Update Clients Periodically
  • 04:45 – 05:00 PM

    Day One Closing Remarks

DAY 2 – Practical Tips and Best Practices for Litigation Management

  • 09:00 – 10:00 AM

    Registration And Informal Networking

  • 10:00 AM – 11:00 AM

    Case Study– In-House Lawyer Conversations on Sourcing Legal Services: On Shore Vs. Off Shore

    • Analyzing Global Needs
    • Custom-tailored Strategy
    • Sourcing Trained Workforce Globally
    • Cultural Differences
    • Negotiation and Signing of Contracts
    • Real Economics
    • Cost and Benefit Analysis
  • 11:00AM – 12:00PM

    Ethical & Legislative Issues While Dealing with Outside Service Providers

    • Future of LPO Seen Through the ABA and Law Society Perspectives
    • Implications for the Legal Profession
    • Rules, Governance and Compliance Issues
    • The Latest Developments in Ethical and Legislative Norms
    • Establishing Accountability
    • Navigating the Unauthorized Practice of Law
    • Managing Conflict of Interest
  • 12:00PM – 1:00PM

    Intersection of Litigation & Technology

    • The legal industry is embracing technological innovations as a way to remain competitive by working more efficiently, effectively, and accurately. Learn why law firms and corporate legal departments are evaluating their IT infrastructure and looking to new options – such as cloud-based processes, and legal software applications and LPO models– to leverage technology to its fullest potential.
  • 1:00PM – 2:00PM

    Networking Luncheon

  • 2:00PM – 3:00PM

    Compliance, Risks, Security and Confidentiality Issues in Dealing with Overseas Service Providers

    Legal sourcing raises specific questions about compliance, risks, security and confidentiality. Gain a better understanding of these considerations and learn how to manage:

    • Data Protection Laws
    • Privacy of Data Shared with External Service Providers
    • Overseas Data Flow
    • Location of Servers
    • Challenges in Vendor Relationships
    • Training the Manpower
    • Security and Business Continuity
    • Governance Models
    • Managing Disputes before the Dispute Arises
  • 3:00PM– 3:15PM

    Day Two Closing Remarks

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