Event Info

GOAL’s Global Litigation Outsourcing (LPO) Conference Returns to New York This Fall

The Global Outsourcing Association of Lawyers (GOAL) is heading back to the Big Apple for the Third Annual Global Litigation Outsourcing (LPO) Conference and Exhibition, 07-08 Oct 2013, New York, USA. Following on the success of the 2012 conference, which was one of the largest and most dynamic U.S. based forums for litigation and legal outsourcing professionals, we are assembling LPO and litigation leaders from around the world for two days of knowledge sharing, networking, and personal and business development.


Jayne Durden

Jayne Durden

Head of Client Solutions Architecture, Americas CPA Global, USA

Marvin Segura

Marvin Segura

LPO Manager NextLaw, Costa Rica

Joseph S. Kendy, Jr.

Joseph S. Kendy, Jr.

Ex Global General Counsel, Shiseido Americas Corporation , USA

David R. Cohen

David R. Cohen

Partner, Reed Smith, USA

Jennifer O’Neill

Jennifer O’Neill

Lead Counsel, Accenture LLP, USA

Susan Angele

Susan Angele

Consultant - Ex General Counsel The Hershey Company, USA

Nick A. Rodriguez-Cayro

Nick A. Rodriguez-Cayro

Vice President, Secretary and General Counsel, MTR Gaming Group, Inc., USA

Taa Grays

Taa Grays

Assistant General Counsel and Chief of Staff to General Counsel, MetLife Inc., USA


7 October 2013 – Day One* – The What and Why of Litigation Outsourcing (Eastern Time)

07:30 – 08:45 AM Registration and Informal Networking
08:45 – 09:00 AM Opening Remarks
09:00 – 09:30 AM Around the World in 30 Minutes – Global Harmonization: How Close Are We?

  • Official introductions of global delegates
  • Official introductions among buyers, vendors, and other delegates
  • Understanding the conference schedule
  • How to build synergies and leverage conference services most effectively
  • About the conference speakers
  • About the conference’s exclusive one-on-one meetings
09:30 – 10:00 AM Q&A Panel: Set Your Goals – Ask the Experts

  • What is Legal Process Outsourcing (LPO)?
  • Is Outsourcing Safe?
  • What are the Myths Surrounding LPO?
  • What Work Can be Outsourced?
  • Is the Quality Good?
  • What are the Costs Involved?
  • What are the Rules and Regulations?
  • What are the Practicalities Involved?
10:00 – 10:30 AM Networking and Coffee Break

Meet Conference Exhibitors

10:30 – 11:30 AM Panel Discussion

I Don’t Believe in Legal/Litigation Outsourcing. Do You?

  • In-house lawyers discuss the benefits and challenges of legal/litigation outsourcing. Panelists will share personal experiences, including successes and war stories. Delegates will learn best practices and will have an opportunity for Q&A with panelists.
11:30 – 12:30 PM Panel Discussion

The Role of Legal Outsourcing in Multi-Jurisdictional Litigation

  • Multi-jurisdictional litigation requires special care because of the greater potential exposure. When facing multi-jurisdictional litigation, it is essential to create legal processes and strategies that are consistently applied across jurisdictions. Learn how legal outsourcing models can help for marshaling the facts, documents and other evidence, analyzing the legal theories, determining the most appropriate legal strategy, and assuring that the strategy can be successfully applied across jurisdictions.

12:30 – 01:30 PMNetworking Luncheon01:30 – 02:30 PMPanel Discussion

IP Litigation: Demonstrating Value through Outsourcing Models

  • In today’s highly aggressive IP litigation environment, legal outsourcing can improve competencies and drive down overall costs.   Learn how outsourcing can make a litigation team more efficient and agile through e-discovery and technology solutions, such as cloud-based computing, analytics and visualization.

02:30 – 03:30 PMPanel Discussion

Technology Solutions for Litigation Management

  • The legal industry is embracing technological innovations as a way to remain competitive by working more efficiently, effectively, and accurately. Learn why law firms and corporate legal departments are evaluating their IT infrastructure and looking to new options – such as cloud-based processes, and legal software applications and LPO models- to leverage technology to its fullest potential.

03:30 – 04:00 PM

Networking and Coffee Break

Meet Conference Exhibitors

04:00 – 04:45 PMPanel Discussion

Litigation and Immigration Services: Co-relationship; Role of Outsourcing

– Analyzing demand

– Filing of application form

– Discussing on outsourcing initial

– Paralegal work

– Using the information technology

– Documentation and follow up works

– Pricing structures

– Ethical practices

– Rules, regulations and compliances

– Training the manpower – onshore/offshore

– Volume/niche areas

– Costs involved

04:45 – 05:00 PMDay One Closing Remarks



8 October 2013 – Day Two* – The Where and How of Litigation Outsourcing (Eastern Time)

08:00 – 09:00 AM Registration and Informal Networking
09:00 – 10:00 AM Panel Discussion
Ethical Issues in Cross-Border Discovery and Outsourcing

  • There are a host of ethical considerations that apply to the cross-border discovery and legal outsourcing. Of greatest concern is the unauthorized practice of law, but other ethical issues, such as confidentiality, attorney-client privilege and client consent requirements, all need to be evaluated for each matter to be outsourced. Learn some pointers regarding the most common ethics questions.
10:00 – 10:30 AM Networking and Coffee Break

Meet Conference Exhibitors

10:30 – 11:20 AM Panel Discussion
The Link Between Contracts and Litigation

  • Clarity is important in drafting outsourcing contracts. Learn some of the key contract provisions that companies should address in outsourcing arrangements to minimize uncertainty and avoid disputes.
  • IT outsourcing and Business Process Outsourcing Agreements.
11:20 – 12:10 PM Panel Discussion
Compliance, Ethics, Security and Confidentiality in the Litigation World

  • Litigation outsourcing raises specific questions about compliance, ethics, security and confidentiality risks. Gain a better understanding of these considerations and learn how to:

–   Avoid unauthorized practice of law through proper supervision

–   Provide competent representation

–   Adhere to duty of disclosure/communication

–   Avoid conflicts of interest

–   Ensure confidentiality and security

–   Bill appropriately

12:10 – 01:00 PM Panel Discussion

Solving Your Legal Sourcing Requirements in Latin America: The Case of Uruguay

  • General Business Environment in LATAM, Benefits for FDI in the Global Services Sector and Uruguay as your Legal services provider for the region.
  • Overview of the talent landscape in Uruguay for the legal sector: Graduates, Curriculum, Established Law firms and International Customer Base.
  • Case studies of international companies already providing cross border Legal and Administrative Services from Uruguay.
01:00 – 02:00 PM Networking Luncheon
02:00 – 02:45 PM Panel Discussion
Applying the Legal Outsourcing Model to M&A Strategies

  • Time is of the essence in M&A transactions. When used intelligently and strategically, LPO is a valuable tool that can support M&A activity across the lifecycle, from evaluating potential merger partners or acquisition targets to integrating the new company after the deal closes. Speakers will discuss the challenges and advantages of applying legal/litigation outsourcing techniques to M&A deals.
02:45  – 03:30 PM   Expert Panel Discussion and Q&A

  The A-Z of Negotiating, Enacting and Managing Outsourcing Relationships

– Establishing your goals

– How to begin with legal/litigation outsourcing

– Due diligence process

– Visiting service provider offices

– Getting the right people on board

– Pricing and negotiations

– Signing contracts

03:30 PM Day Two Closing Remarks

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